The Booking Office
THE PEOPLE BEHIND YOUR NEXT OPPORTUNITY

Turn your next event
into new business.

You invest in being there.
We make it count.

The right strategy. The right people. Wherever business takes you. We coordinate meetings, expert hosting and meaningful follow-up to turn events worldwide into commercial opportunity.

BASED IN SCOTLAND · GLOBAL REACH
Business conversations at a bright contemporary exhibition
Good conversations deserve a clear purpose.
ExhibitionsConferencesCorporate tablesBusiness relationships
A BETTER RETURN ON BEING THERE

A great stand gets you noticed.
Great people move you forward.

We create wealth through purposeful connections.

The Booking Office is a specialist commercial partner for conferences, exhibitions and corporate tables. We help turn your investment into revenue opportunities, valuable relationships and a return you can measure.

Wherever your company is based or your conference takes place, the essentials are the same: a clear strategy and the right people. We coordinate your conference and exhibition performance globally, from preparation and meetings to hosting, follow-up and reporting.

Create wealth

Connect event investment to your commercial objectives. Track opportunities, new business and the return against what you spend.

Build valuable relationships

Bring together clients, partners and collaborators who share your ambitions, with clear next steps for moving forward.

Develop people who deliver

Equip the right people with the preparation, judgement and conversation skills to turn human connection into commercial progress.

FROM FIRST PLAN TO NEXT MEETING

We work the room.
You grow the business.

One joined-up approach.
Before, during and after your event.

01

Set the strategy

Agree the objectives, identify who you need to meet and define what success looks like. For one event or an international programme across the year.

02

Open the doors

Reach out to the right people before the event. Create purposeful meetings so your team arrives with a plan.

03

Work the room

Our hosts bring confidence, preparation and commercial focus to your stand or table. The right conversations, with the right people.

04

Keep it moving

Give every opportunity an owner and a next step. Monitor progress, measure return against investment and use what you learn to strengthen the next event.

MAKE YOUR INVESTMENT WORK HARDER

Different rooms.
The same commercial focus.

Choose the setting you have in mind.

MORE THAN A PRESENCE ON THE FLOOR

Make your stand a place
where business happens.

You have invested in the space. We help you make the most of it: preparing your team, arranging relevant meetings and giving every promising conversation a next step.

Talk to us about your event
  • Clear commercial objectives
  • Relevant outreach before the event
  • Confident, well-briefed hosts
  • Lead follow-up and results reporting
PRESENCE WITH PURPOSE

People you notice.
Strategy you can build on.

We believe warmth and commercial focus belong in the same room. The Booking Office brings both: thoughtful preparation, confident hosting and the follow-through that relationships deserve.

Mary Ann Smith wearing an ivory blazer
MANAGING DIRECTOR & FOUNDER

Mary Ann Smith

Mary Ann leads The Booking Office with a clear commercial vision: every event should have a purpose, and every valuable conversation should have a next step. Drawing on her occupational therapy background and 35 years specialising in human behaviour and conversation, she shapes the strategy behind each engagement—connecting the right opportunities, people and actions to help clients turn their event investment into business growth.

Francesca Devine with long blonde hair wearing a charcoal blazer
CO-FOUNDER

Francesca Devine

Francesca brings warmth, confidence and an instinct for connecting people. She knows how to make an introduction feel natural, put guests at ease and give a business a memorable presence in the room. As co-founder, she leads client relationship development and talent acquisition, and develops our training alongside Mary Ann. Their shared commitment is to harness talented people and build the specialist skills that make event investment work.

A FEW PRACTICAL QUESTIONS

Let’s make
the next step clear.

Can you help with one event?

Yes. We can start with a single exhibition, conference or corporate table, agreeing clear objectives and the support you need. We can also review your events across the year.

Do you work globally?

Yes. We are based in Scotland with global reach. We work with companies wherever they are based and coordinate conference and exhibition performance worldwide. Whether you have one event or a programme across several markets, we align the strategy, the people and the follow-up around your business objectives.

How do you measure success?

We agree the measures with you before the event. We track relevant meetings, qualified opportunities, relationships progressed and resulting business. We review the return against your investment, recognising that some relationships take time to become revenue. Follow-up and reporting form part of the plan.

How is the work priced?

Our model combines a fixed fee for the strategic review with a delivery fee. Where agreed, part of our reward is linked to results. We will discuss scope and costs before you commit.

YOUR NEXT EVENT STARTS WITH A CONVERSATION

Let’s make
being there count.

Tell us where you’re going, who you want to meet
and what you want to achieve.

hello@thebookingoffice.co.uk

Monday–Friday · 9am–5pm UK time